Operational Disclosures

OPS-010: Brokerage Account Funding – Deposits

Deposits made prior to 8:45 p.m. ET Monday through Friday are credited to your Scottrade account the same day. All other requests, including those made on bank holidays, are processed on the following business day around 6 a.m. ET. Additional trading restrictions and deposit limits may also apply.

OPS-020: Broadridge Proxy Vote

The Shareholder Notifications section is powered by Broadridge Financial Solutions, Inc. Proxy voting is done through a third-party website.  When you click the VOTE links you will leave Scottrade website and enter ProxyVote and will be subject to ProxyVote's terms and conditions. Scottrade, Inc. and its affiliates are not affiliated with Broadridge Financial Solutions, Inc. or ProxyVote. The information provided by Broadridge Financial Solutions, Inc. and ProxyVote should not be attributed to Scottrade, Inc. and its affiliates. 

OPS-030: Business Continuity Disclosure

In accordance with regulations, Scottrade has developed a business continuity plan that is intended to permit us to continue critical business operations during natural disasters, power outages or other significant events.

Although there can be no assurance that service will continue without interruption in all circumstances, our plan does address the actions that we will take in the event that there is a significant disruption. Account access is planned to be restored as the first step, which would be followed by other critical business operations.

We maintain a back-up facility, including a secondary data center for all of our branches nationwide. Our back-up facility is located well away from our primary facility so that it would not be affected by a regional disruption. Account access would be available through the data center at our back-up facility and your local branch office. Our plan will be reviewed, updated and tested periodically.

OPS-040: Client Email Disclosure

*For Your Security:

Scottrade clients should not include account numbers, user names or passwords in any email correspondence with Scottrade. Additionally, Scottrade cannot accept the following via email: purchase and sales orders, instructions for the transfer for disbursement of funds, changes of address, or documents requiring a signature.

PLEASE NOTE: All email sent to and from Scottrade is received or otherwise recorded by the Scottrade corporate email system and is subject to archival, monitoring or review by, and/or disclosure to, someone other than the recipient.

OPS-050: Compensation from vendors

Scottrade receives compensation from various sources. Beyond transaction-based commissions and certain fees, Scottrade may receive additional compensation from vendors such as firms that distribute mutual funds and exchange-traded funds (“Additional Compensation”). The Additional Compensation received is used, in part, to offset the expenses incurred by Scottrade that relate to educating and training its associates, including investment consultants and branch managers, as well as current and prospective clients. Additional Compensation may also be received for sponsorships and marketing services.

Educational and training sessions involving vendors may be conducted at Scottrade® branches, Scottrade® headquarters or other locations, and Scottrade® associates may receive promotional items, meals, entertainment, recreational activities or other non-cash compensation from vendors. As such, a potential conflict of interest exists when Scottrade receives Additional Compensation from some vendors and not others.

Vendors that participate in training and participate in educational events are selected by Scottrade based on various qualitative and quantitative criteria, with primary focus on vendor qualifications, experience, knowledge and resources. 

OPS-060: Copyright and Trademarks

Scottrade, the Scottrade® logo, and all other trademarks, whether registered or unregistered, are the property of Scottrade, Inc. and its affiliates.  © 2016 Scottrade, Inc. All rights reserved.

OPS-070: Order Flow

Scottrade may receive remuneration for directing customer orders to certain market centers for execution. The source and amount of any compensation received by us in connection with your transaction can be obtained online or by requesting a written copy by contacting Scottrade.

OPS-080: SIPC - Additional, Supplemental, or Excess Insurance

$25 million account protection — In addition to SIPC coverage of $500,000 (which includes up to $250,000 for most cash claims), Scottrade has purchased additional protection in the amount of $24.5 million (which includes up to an additional $900,000 for most cash claims). Total account protection is $25 million, including up to $1.15 million in cash, subject to an aggregate limit of $100 million. This coverage does not protect against loss of the market value of securities.

Scottrade has purchased additional protection of $24.5 million (which includes up to $900,000 for most cash claims) to pay amounts in addition to those returned in a SIPC liquidation, subject to an aggregate limit of $100 million. Total protection per account is $25 million, including up to $1.15 million in cash. This coverage does not protect against loss of the market value of securities.

OPS-090: Surveys

Scottrade provides self-directed investors with online investing services, and does not make recommendations or offer investment advice of any kind. Survey results are provided for informational use only. Answers to survey questions were not verified. The user assumes all risks of using the materials provided. 

OPS-100: Trading Restrictions – Money Direct and Un-cleared Check Deposits

Trading restrictions apply to recent Money Direct deposits and uncleared check deposits. These funds cannot be used to purchase stocks under $3, non-marginable stock, unlisted stock or any options. For margin accounts, these funds cannot be used to meet a margin sell letter. Scottrade reserves the right to impose additional restrictions.