Logging In & Out
Go to www.scottrade.com and look to the upper right area of the screen for the Secure Login box. (You may need to click the Secure Login tab, if the Open a New Account tab is in focus.) Enter your account number and password in the fields provided. Click the Log In button to go to your Scottrade® home page. Your home page is set as the default login page, but if you would like to select another start page, you can do that by making a selection in the drop-down menu found inside the Secure Login box.
If either your account number or your password was entered incorrectly, you'll receive an error message within the Secure Login section. Check that Caps Lock is not set on your computer and follow the directions provided to try again.
Note: When you type your password, you will see something like •••• or **** instead of your password text. This is a standard browser security measure implemented so that your password isn't visible on your computer screen.
Reset Your Password
If you have forgotten your login information, you can reset your password from the Secure Login page by following the steps below.
- Go to www.scottrade.com and click the Forgot Password link below the login portal. (You may need to click the Secure Login tab, if the Open a New Account tab is in focus.)
- Enter your account number and the email address associated with your account in the fields provided.
- Once you have provided the necessary information, click Continue. An email containing instructions for completing the password reset process will be sent within 5 minutes to the email address you provided, assuming it matches the address Scottrade has associated with your account.
If you no longer use the email address associated with your account, contact the Password Reset team at 855.607.4275 for help resetting your password and updating your contact information.
Please note that important Scottrade® notifications will be delivered to the email address you have registered with your Scottrade® account, so it is important to keep your contact information updated.
You may change your password or other account information at any time from the My Information & Preferences page inside your Scottrade® account.
Log off of Scottrade
To immediately log off of Scottrade at any time, click the Log Off button found in the top right corner of every page. After clicking, you'll be taken to a Secure Login page.
For security reasons, the Scottrade® site will automatically log you off after 30 minutes of inactivity.
Note: For additional security, be sure to verify that the Secure Login page is shown after clicking the Log Off button.